Your customers are live on your website right now, are you there to answer their questions? Live Chat is convenient, saves money, provides a competitive advantage, saves time, increases sales, and builds long-term relationships.
Customer Support
The cost of hiring, providing enough office space, coaching, paying taxes, and managing turnover can be quite high, but an outsourced call center can continually carry out the task at an affordable cost. Obviously, the choice to outsource customer phone support is a tradeoff, but Grayter’s US-based Customer Service Representatives become an extension of your staff.
Sales
Sure, you have amazing people at your organization, but that doesn’t mean they’re salespeople. At Grayter, we specialize in sales support, maximizing every lead you generate.
Franchise Organization Support
A franchise organization is built on the integrity of its brand. Our virtual receptionists get to know your brand and answer your phones just like you would.
"Grayter takes on what would otherwise be a huge time commitment in center, and that frees up the staff's time to do everything in our power to make the center the best it can possibly be in all realms. " -- Brain Balance Achievement Center Franchisee