Our team of enterprise growth specialists is dedicated to improving your business performance through enhanced productivity and growth development initiatives.
If you face competitive pressures to reduce prices, increase quality, and improve services, we can help. Growth is not a new phenomenon; however, true enterprise growth calls for more than superficial change. It will inevitably be the biggest single internal program that any organization undertakes. It is expected to disrupt your existing business model.
The Grayter Advantage
Greater Cost Efficiencies
Be strategic about your business growth. With Grayter, you get an instant customer service department for a fraction of what it would cost you to recruit, hire, staff, and train your own team...only to have to do it all again because of turnover! Need to grow but are limited by space? We understand, and that’s why we recruit from coast to coast – outsourcing is more cost effective than physical expansion. We also offer a variety of packages that fit your needs and budget, with per-minute rates as low as $0.99 per minute.
Modern Support Solutions
We Are Different. From our home-based Customer Service Professionals to our pricing structure, we are not like other traditional contact centers. Providing customers with the support they need and want – in a way they want it - is more important than ever. Your customers expect support to be timely, and they deserve the best support possible, as fast as possible.
You can cut costs, improve communication, improve utilization, and more, but too often, companies are limited because you’re only as good as what you know. Well-run businesses focused on growth need to maintain continuous improvement with concepts that impact your bottom line. Know where your pain points are, but don’t have the time and resources to address them? Grayter can help.
Most companies – maybe yours – have a goal of maximizing profit, right? We can help your efficiency by simplifying tasks and cutting waste by implementing best practices and improved techniques
In Our Client's Words
"Grayter is consistently looking for ways to improve and support the centers even more. Last year, they included new technology that tremendously increased the number of calls they can make each day."